You’ve been in something unforeseen or your car has experienced some cosmetic/structural damage because of bad weather. Either way, you want the dents, dings and scratches fixed as soon as opportunity. Entrusting your prize vehicle to your initial auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have most beneficial interest at heart.
Take for instance current “Sierra Vista Herald” news report declaring, “Auto repair shops to be monitored.” Seems Arizona’s new attorney general is putting a sting operation into effect in a state that will “determine if those in the business of car repair are being honest with their account holders.”
What prompted the significance of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they really do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them within a lowball estimate.
In light of situations like these, it’s no wonder recognition is being passed out by the Better Business Bureau and other watchdog organizations to auto body repair services that their very own customers’ best interests in your mind. Recently, EMC Publishers reported than a “Local auto repair shop [had been] recognized by BBB for its consistency.”
The auto repair shop was selected by a “panel of judges usually composed of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in other areas of business by car repair service provider secured the win.
One of the ways in which the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective in order to be getting you back with a road quickly and the actual use of confidence that your vehicle has been restored in your own complete satisfaction. ICAR Gold class certification also translates that your auto repair technicians have obtained the highest credentials in the industry to get the task finished right.
Another way in which the auto repair shop walked away at a time honor was using the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available all of them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative components. Watch out for auto body shops that use knock-offs or cheap imitations but cost you just slightly less than a competitor that is committed to the real deal and backs it up along with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in driving a car that you’re being ripped off on your auto repair shop. A reputable car body team focuses on taking that stress out of your process with focus to detail from quote, to insurance agency document approvals, right up through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777
https://g.page/excel-auto-repair-sales
Posted on:
August 22, 2019